Shipping policy

SHIPPING POLICY

Thank you for shopping with MIRCHMARX.

We aim to deliver your order safely and as quickly as possible. Please read our shipping policy carefully before placing an order.

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ORDER PROCESSING

• All orders are processed within 1–3 business days.
• Orders are not shipped or delivered on weekends or public holidays.
• During high-volume launches or sale periods, processing times may be slightly delayed.

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ESTIMATED DELIVERY TIME

India:
• Metro Cities: 5-7 business days
• Other Locations: 7-10 business days

International Shipping:
• Delivery timelines may vary depending on the destination address and customs clearance.

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SHIPPING CHARGES

• Free shipping on prepaid orders above ₹999
• Standard shipping charges apply to all other orders.

Shipping charges are displayed at checkout before payment confirmation.

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ORDER TRACKING

Once your order is shipped, you will receive:
• Tracking ID
• Courier details

via Email/SMS/WhatsApp.

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FAILED DELIVERY ATTEMPTS

Please ensure your shipping address and contact details are correct.

If delivery fails due to:
• Incorrect address
• Unreachable customer
• Repeated failed attempts

additional shipping charges may apply for re-shipping.

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DELAYED ORDERS

Delivery delays may occur due to:
• Weather conditions
• Public holidays
• Operational delays
• Courier issues
• High order volume

We appreciate your patience in such situations.

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DAMAGED OR LOST PACKAGES

If your package arrives damaged or is lost in transit, please contact us within 48 hours of delivery.

Email:
care.mirchmarx@gmail.com

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For shipping-related questions, contact:

care.mirchmarx@gmail.com

Business Hours:
Monday – Saturday
10 AM – 7 PM IST

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MIRCHMARX
Elevated streetwear for everyday expression.